Shipping Policy

Last Updated: 25-11-2025

At RaceLabss, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy explains how your orders are processed, shipped, and delivered.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

  • If we experience a high volume of orders, processing may be delayed. You will be informed by email if there is any significant delay.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Typical delivery times:

  • Standard Shipping: 5–7 business days

  • Express Shipping: 2–4 business days (if available)

  • International Shipping: 7–14 business days (if offered)

Delivery times are estimates and may vary depending on your location, customs delays, or courier factors.

3. Shipment Tracking

Once your order has shipped, you will receive a confirmation email containing:

  • Tracking number

  • Courier information

  • Estimated delivery date

Please allow up to 24 hours for tracking information to update after receiving the notification.

4. Delayed or Lost Shipments

We are not responsible for delays caused by:

  • Weather conditions

  • Courier delays

  • Customs processing

  • Incorrect shipping information provided by the customer

If your shipment is significantly delayed or appears lost, contact us at racelabss@gmail.com and we will assist you in resolving the issue.

5. Shipping Address

Ensure that your shipping address is complete and accurate at the time of purchase.
We are not responsible for:

  • Incorrect or incomplete addresses

  • Failed deliveries due to customer error

  • Additional charges due to address changes after shipping

6. International Shipping (If Applicable)

  • Customs, import duties, and taxes are the responsibility of the customer.

  • We are not responsible for delays caused by customs clearance.

  • Some products may not be eligible for international shipment due to local laws or restrictions.

7. Damaged or Defective Items

If your order arrives damaged:

  1. Take photos/videos of the package and product.

  2. Contact us within 48 hours at racelabss@gmail.com.

  3. Provide your order number and evidence of damage.

We will review the case and arrange a replacement or other suitable solution.

8. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

For questions regarding shipping, please contact us:

RaceLabss
📧 Email: racelabss@gmail.com
📞 Phone: 9712745854
🌐 Website: racelabss.com